Many patients today wonder: “Is patient data online safe?” The honest answer is: It usually is — but no system is 100% risk-free.
Most healthcare providers, including The Healing Clinics, use highly secure cloud systems to store patient records. However, cyberattacks do happen. Understanding how protection works and what you can do makes a big difference.
Instead of paper charts, most clinics use electronic health records (EHRs). These are stored on secure servers operated by major technology companies like:
These companies invest billions in cybersecurity, including:
Specifically, The Healing Clinics uses a medical provider platform that offers the following measures of security:
• It is hosted in the United States
• It operates in a HIPAA-compliant cloud infrastructure
• Data is stored in secure, encrypted data centers
• It uses industry-standard safeguards such as encryption in transit (HTTPS/TLS) and encryption at rest
• It maintains SOC 2 compliance for security controls
In many ways, this can be safer than paper files sitting in an unlocked office.
In the United States, patient privacy is protected by the Health Insurance Portability and Accountability Act (HIPAA)
HIPAA requires healthcare providers to:
Healthcare remains a tempting target for hackers. Even recently, several data breaches have occurred within the United States.
A ransomware attack disrupted pharmacy services nationwide and exposed patient and insurance data. It became one of the largest healthcare cyberattacks in U.S. history.
A cyberattack affected hospital operations across multiple states and raised concerns about possible patient data exposure.
Patient information from millions of individuals was exposed after data was improperly secured on an external platform.
A ransomware attack caused system outages and potential access to patient records.
A cybersecurity researcher discovered a 323-GB, unencrypted, and password-free database in July 2025 that exposed nearly 1 million patient records.
A database breach of the software provider THSuite exposed the personal information of over 30,000 medical marijuana patients across multiple states, including Ohio and Maryland.
In November 2024, a third-party point-of-sale vendor for STIIIZY, a large cannabis operator, was breached, exposing the data of approximately 380,000 customers.
The company suffered a ransomware attack that compromised customer data and disrupted operations.
Most breaches happen because of:
The cloud itself is rarely the direct cause — human error often plays a role. That’s where a trusted provider paired with a knowledgeable patient (that’s you) can provide the best possible protection for your medical data.
While providers are responsible for security, patients can take smart steps too.
If you use a patient portal such as the one offered by The Healing Clinics, be sure to:
Example:
Instead of “John123,” use something like “BlueSky!Health2026”
If you receive a message asking for:
Call your provider directly before clicking any links. The Healing Clinics will rarely send emails to patients asking for protected medical information, and we will never share your information with any outside party without your express permission. However, patients do provide approval to share information with their chosen medical marijuana dispensary when they sign up or renew.
It’s okay to ask:
Reputable clinics will answer confidently.
If your Social Security number is exposed in a breach, freezing your credit can prevent identity theft.
Medical records can include:
Unlike a credit card number, medical history cannot be easily changed, which makes it attractive to criminals.
For the most part, yes. And, as for any patient information you shared with The Healing Clinics, we take extra steps to ensure that it is protected.
Modern healthcare systems use advanced security technology and must follow strict federal laws. However, cybersecurity is a shared responsibility.
Patients can do their part by:
While no system is perfect, informed patients are far better protected than those who trust in good luck only. As a patient of The Healing Clinics, you can rest assured that your information is safe and protected. If you’re ready to get started on your healing journey, click the button below.
